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Support Is Our Best Product
Your Business Partner. Theres that word again, partner. Its ubiquitous. Frankly, we find it kind of silly because it is meaningless in the typical supplier/customer relationship. A business partnership sounds good but as two separate entities it is, in fact, problematic. Such a partnership is also unrealistic due to separate and disparate objectives. Conflicts may arise when objectives are not in synch (i.e. costs increase, response slows, problem identification/resolution process becomes ineffective or at the least, costly). Control of your system infrastructure is potentially placed in the wrong hands, your supplier! The relationship works best in organizations with budget and/or manpower to manage resources.
Sourcetek Systems is not into feel-good talk; were simply committed to support. Our success is dependent on developing long-term business relationships, not short-term sales. We see ourselves less as business partners and more as resource managers. Instead of a partnership, the relationship with our clients is more like a union. As independent storage architects and backup specialists, we are managed by one entity, the customer. Large brand name suppliers are also managed by one entity, the manufacturer. During the initial consultation and analysis stage, your business and technology objectives will become evident. If senior management priorities dictate tier 1 manufacturers, then Sourcetek will present the requisite solution options. If your organization is open to a more broad, balanced portfolio of technology solutions, Sourcetek can also accommodate you.
We hope you will consider our product and service offerings, and we look forward to speaking with you. |